Coordonnées

Contact Information

If you have any questions about your order, product details, shipping, returns, or general customer support, please contact us using the information below.

SoftLumina

Email: hello@softlumina.com

Website: https://www.softlumina.com

Customer Support

For order-related questions, please include your order number and the email address used at checkout so we can assist you more efficiently.

For product questions, sizing guidance, gifting support, or general inquiries, you may contact us at hello@softlumina.com.

Response Time

We do our best to respond to customer inquiries as soon as possible. Response times may vary during weekends, holidays, or high-volume periods.

Please do not send returns or packages to any address before contacting us and receiving return instructions.