Política de envío

Shipping Policy

At SoftLumina, we aim to provide a clear and thoughtful shipping experience. Please review the information below before placing your order.

Shipping Regions
We currently ship within the United States.

If shipping availability changes in the future, we may update this policy and the shipping options shown at checkout.

Order Processing Time
Orders are typically prepared and shipped within 1–2 business days.

Estimated Delivery Time
Most U.S. orders arrive within 5–7 business days after shipment via air shipping lanes.
In some cases, delivery may take up to 7 business days depending on destination and carrier conditions.

Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.

Additional Notes
Each piece is made with natural crystals, so subtle variations in tone, clarity, and internal pattern may occur.

We carefully prepare and ship each order to ensure it arrives safely and beautifully packaged.