Terms of Service

Welcome to SoftLumina. By accessing, browsing, or using this website, and by purchasing products through this website, you agree to be bound by the following Terms of Service and all applicable laws.

If you do not agree to any part of these terms, please discontinue use of this website.

Copyright

All content on this website, including but not limited to text, graphics, logos, button icons, images, page design, layout, audiovisual materials, and software, is the property of SoftLumina or its content suppliers and is protected by United States and international copyright laws.

You may access, browse, download, or print content from this website solely for your personal, non-commercial use in connection with learning about the brand or purchasing products.

Without prior written permission from SoftLumina, you may not copy, reproduce, republish, upload, post, transmit, distribute, modify, display, sell, license, mirror, scrape, or otherwise exploit any part of this website for commercial purposes or for use on any other website or platform.

Trademarks

SoftLumina and all related names, logos, graphics, page elements, trade names, and service marks appearing on this website are trademarks, trade dress, or other proprietary rights of SoftLumina.

They may not be used, copied, imitated, displayed, or distributed in any manner without prior written permission from SoftLumina.

Discounts and Promotions

From time to time, SoftLumina may offer welcome discounts, birthday discounts, promotional codes, gift card promotions, or other special offers. Unless otherwise stated, the following general rules apply:


  • Only one discount code may typically be used per customer per order.

  • Discount codes must be applied at checkout to be valid and generally cannot be applied after an order has been placed.

  • Discounts generally do not apply to shipping charges, taxes, gift cards, custom items, or any products specifically excluded from promotion.

  • Discounts are non-transferable, cannot be redeemed for cash, and may not be combined with other offers unless explicitly stated otherwise.

  • Discounts do not apply to previous orders.

  • SoftLumina reserves the right to cancel, refuse, or recover any discount in cases of misuse, abuse, technical error, or violation of promotional rules.

  • Certain collections, sets, limited items, collaborations, or already discounted products may be excluded. Please refer to the relevant promotion details and checkout display for final eligibility.

Gift Cards and E-Gift Cards

If SoftLumina offers gift cards or e-gift cards, they may be used only for the purchase of eligible goods on the official SoftLumina website.

Except where required by law, gift cards and e-gift cards are non-transferable, may not be redeemed for cash, and may not be used to purchase other gift cards.

The purchase amount will be deducted from the remaining gift card balance. If an order exceeds the available balance, the customer must pay the remaining amount using another accepted payment method.

Except where required by law, SoftLumina is not responsible for lost, stolen, unauthorized, or incorrectly entered gift cards or e-gift cards.

Unless otherwise stated, gift cards and e-gift cards do not expire and are not subject to service fees. Additional terms may apply as stated at the point of purchase.

Errors, Inaccuracies, and Omissions

We make reasonable efforts to ensure that information on this website is as accurate as possible.

However, we do not warrant that all information on the website is complete, accurate, error-free, or current at all times, including but not limited to product descriptions, pricing, availability, promotions, shipping information, or policy content.

SoftLumina reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after an order has been submitted if an obvious error has occurred.

Disclaimer

To the fullest extent permitted by applicable law, this website and all content, services, and information made available through it are provided on an “as is” and “as available” basis.

SoftLumina makes no representations or warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or uninterrupted availability.

To the fullest extent permitted by law, SoftLumina and its affiliates, officers, employees, agents, partners, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your access to, use of, or inability to use this website, including but not limited to loss of data, interruption of business, lost profits, or system failure.

Governing Law

These Terms of Service, and any dispute arising out of or relating to your use of this website, shall be governed by the applicable laws of the jurisdiction in which SoftLumina operates, without regard to conflict of law principles.

By accessing or using this website, you agree that any such dispute shall be interpreted and governed in accordance with the laws stated above.

Links to Third-Party Websites

This website may contain links to third-party websites, platforms, or services for your convenience.

SoftLumina does not endorse and is not responsible for the content, accuracy, availability, privacy practices, services, or conduct of any third-party website.

Your use of any third-party website is at your own discretion and subject to that third party’s own terms and policies.

Non-Confidential Submissions

Except for information submitted in connection with orders, payments, account management, or as otherwise covered by our Privacy Policy, any comments, suggestions, feedback, ideas, proposals, reviews, images, or other submissions you send to SoftLumina may be treated as non-confidential and non-proprietary.

To the extent permitted by law, you agree that SoftLumina may use such submissions for lawful business purposes, including operation, improvement, promotion, and display, without compensation or further obligation to you.

If you do not wish certain materials to be used, please do not submit them.

Changes to These Terms

SoftLumina reserves the right to modify, update, or replace these Terms of Service at any time.

Any updated terms will become effective upon posting on this page. Your continued use of the website after such changes constitutes your acceptance of the revised terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

SoftLumina

Email: hello@softlumina.com

Website: https://www.softlumina.com